Returns Policy

If you wish to cancel an order or return an item, please contact us as soon as possible. Cancellation can only be made with our written agreement, and subject to the terms of Clause 12 of our Terms and Conditions .

Please check the contents of your delivery carefully. Any damage, shortage or error must be advised to us in writing within 3 days of delivery. We will then contact you to resolve the problem.

If we delivered the item in error, or if the item is damaged or defective, we will pay the carriage costs of returning and replacing it.